FAQ
Clear, straight answers about our services and how we work.
General
What does Cyber Craft Solutions do?
Practical cybersecurity and AI consulting for SMBs: assessments, pen tests, cloud reviews, compliance help, and training. Plain English, fix-first outputs.
Who do you work with?
SMBs and select enterprise teams. Local focus in Lancaster, PA (Central PA) and remote across the U.S.—DIB, manufacturing, healthcare, and SaaS/cloud.
How do I know if we need help?
- Handle payment, health, or other sensitive data
- Use M365/Google/AWS/Azure
- Have HIPAA/PCI/CMMC/NIST/CIS obligations
- No recent review or pen test (>12 months)
Services & assessments
What is a vulnerability assessment?
Find known issues in networks, systems, apps, and cloud. You get a risk-ranked list with clear remediation steps.
How is that different from a pen test?
Assessment finds cracks. Pen test attempts realistic paths through them to show impact and proof.
Do you perform penetration testing?
Yes—authorized, scoped testing with fix-first reporting and evidence for auditors.
Which frameworks do you support?
- PCI DSS, HIPAA
- CMMC L2, NIST CSF, CIS Controls
- PII / privacy best practices
Pricing & working together
How much do services cost?
Scope-based. After a short call, we give a clear range. Free initial consult. Bundles and retainers available.
Do you offer retainer / vCISO?
Yes—ongoing guidance, control upkeep, compliance check-ins, and incident readiness.
Process
What does the engagement look like?
- Consult: goals and scope
- Assess/Test: evidence, scans, or pen test
- Report: prioritized fixes + artifacts
- Enable: help landing changes (optional)
Security & confidentiality
Can you guarantee we won’t get hacked?
No one can. We reduce risk with layered, evidence-based controls and habit changes.
Will assessments disrupt operations?
No. Scans and reviews are low-impact. Pen tests are scheduled and coordinated to avoid downtime.
Is our data safe with you?
Yes. NDA by default, need-to-know access, and secure handling of all artifacts.
Getting started
How do I reach you?
Email: [email protected]
Phone/Text: (717) 638-1223
Where are you located?
Lancaster, Pennsylvania. We work locally and remotely across the U.S.
Do you support remote engagements?
Yes. Most work is remote; onsite when needed.